Hello Careline
AI that answers, calls, and follows up.
One platform for voice agents, WhatsApp, SMS, web chat, flows, and campaigns — so every conversation lands on brand.
Why Careline
Everything you need to run customer conversations with AI.
Inspired by the best of modern voice AI platforms — built for Hello Careline on hellocareline.com, with your agents, knowledge, and campaigns in one workspace.
AI voice agents
Inbound and outbound calls with natural speech, transfer, and disposition — powered by your flows and knowledge.
WhatsApp & SMS
Continue the conversation where customers already are. Templates, pacing, and campaign outreach included.
Visual flow builder
Design greetings, branches, tools, and handoffs on a canvas. Publish to agents in minutes.
Knowledge that sticks
Docs and FAQs ground every reply so agents stay on-brand and accurate.
Campaigns that dial
Schedule recurring voice, WhatsApp, or SMS runs with rate limits, reuse, and outcome tracking.
Operator desk
When AI needs a human, conversations land in a live desk — not a black hole.
How it works
From blank canvas to live calls.
Step 1
Design the flow
Drag nodes for greetings, branches, tools, and handoffs.
Step 2
Attach channels
Phone numbers, WhatsApp, SMS, and website chat share one agent brain.
Step 3
Launch & measure
Run campaigns on a schedule, reuse audiences, and watch outcomes.
Solutions
Built for the jobs your team already has.
Inbound customer care
Never miss a call. Careline agents greet callers, answer FAQs, collect intent, and route to people when needed.
Outbound campaigns
Reminders, renewals, election outreach, and sales follow-ups — paced, scheduled, and measurable.
Appointments & intake
Book, reschedule, and confirm over voice or chat. Capture the details your team needs before the visit.
AI + human together
Seamless transfer to operators with context. AI handles volume; people handle judgment.
Industries
Tuned for fintech, clinics, hospitality, civic outreach, and more.
Fintech
Card FAQs, payment guidance, complaints, and WhatsApp follow-up with human escalation.
Healthcare
Clinic receptionist, availability, booking, reminders, and patient intake.
Customer care
24/7 support, ticket intake, order status, and satisfaction collection.
Insurance
Policy info, renewals, claim intake, and lead nurturing on call and WhatsApp.
Hotel & hospitality
Reservations, room info, guest requests, and confirmation messages.
Government & civic
Service hours, application guidance, appointments, and complaint intake.
Election & civic outreach
Multilingual static and AI voice campaigns with reuse, schedules, and outcomes.
Retail & ecommerce
Order updates, returns intake, and proactive WhatsApp outreach at scale.
FAQ
Questions teams ask before going live.
Free month, webchat, channels, campaigns, and support — answered plainly.
Hello Careline is an AI communication platform for voice calls, WhatsApp, SMS, and website chat. You build agents and flows once, then run inbound care and outbound campaigns from hellocareline.com.
Yes — for a limited time you get 1 month free, including 1 website chat widget, 1 AI agent, and the visual flow builder. After the free month, move to Starter or higher to keep webchat live.
Each Free, Starter, Growth, and Business plan includes one embeddable website chat widget for your site. Need more widgets or domains? Ask Scale / support@hellocareline.com.
Phone (Twilio or SIP), WhatsApp, SMS, Web chat, Messenger, and Telegram — all sharing the same agent, knowledge, and flows.
Yes. Campaigns support voice, WhatsApp, and SMS with scheduling, recurrence (daily/weekly/monthly), audience reuse, and outcome tracking.
Agents can transfer to your operator desk with conversation context, so people handle judgment while AI covers volume.
We ship playbooks for fintech, healthcare, hospitality, insurance, government, retail, and election / civic outreach. Contact us if you need a custom flow pack.
Email support@hellocareline.com or use the Contact page. Paid plans include email support; Scale adds a named contact and onboarding.
Hello Careline
Put Careline on your next call.
Spin up an agent, attach a flow, and start answering — or launch an outbound campaign the same afternoon.